You'll see a live preview within 48 hours of our kickoff call. For Autopilot and Pro plans, we go live within the week. Elite builds typically take 2–4 weeks given the depth of custom work — discovery, copywriting, brand identity, and full SEO stack.

Yes — Pro and Elite clients own 100% of their website files and code from day one. Autopilot is a fully managed service (we host and maintain everything); if you ever cancel, we'll export your content for you.

We offer a money-back guarantee and a free rebuild guarantee. Pro includes 2 revision rounds plus a 30-day money-back guarantee. Elite includes 3 revision rounds, 60-day money-back, and "love it or we rebuild it free" — no time limit.

Absolutely — we serve clients nationwide. Everything is handled remotely: discovery calls via Zoom, live preview links for review, and seamless launches. Location is never a barrier.

Everything — hosting, SSL, mobile optimization, on-page SEO, Google Business Profile setup, email forwarding, and unlimited minor updates with 48-hour turnaround. It's a complete, fully managed web presence with zero maintenance on your end.

Yes. We'll transition you seamlessly — migrate all your content and go live with zero downtime. Many clients start on Autopilot to see results, then upgrade to Pro once they're ready to own their site outright.

Yes — Stripe-integrated e-commerce (product pages, secure checkout, automatic file delivery) is available as an add-on for $300 on any plan. We've built full storefronts like Beckel Spreadsheets with zero ongoing maintenance needed.

You can self-manage or add our Site Maintenance plan at $29/mo — covering updates, security patches, uptime monitoring, and priority support. You're never locked in; it's entirely your call.